Job description
Our client, a leading multinational insurance firm, is looking for a Business Analyst to join their dynamic technology team. This role will play a key part in supporting a major transformation initiative focused on revamping the next-generation core insurance system. You will work closely with cross-functional teams to define business needs and deliver solutions.
Role:
Role:
- Collaborate with peers and product owner to understand the business needs, rationale and the business value for the project
- Work with internal & cross-functional BAs as an individual feature owner and independent contributor in the scrum team for the projects
- Create clear, concise documentation detailing process steps, requirements, and user stories or functional specifications for core insurance processes, including New Business & Policy Setup, Policy Owned Services, Claims, Billing & Collection.
- Document detailed requirements, process maps, user journeys, user stories and define acceptance criteria for development
- Contribute with peers on the planning, design, execution, fulfilment and evaluation of assigned projects and campaigns
- Create test cases (functional, non-functional & UI) based on user stories, identify test data and execute UAT, track issues and support resolution with technical teams
- Bachelor's degree in business administration, Insurance, Information Systems, or a related field.
- 4+ years of experience in business analysis or digital project delivery
- Strong communication and stakeholder engagement skills
- Understanding of core insurance processes, including New Business & Policy Setup, Policy Owned Services, Claims, Billing & Collection.
- Strong business acumen, optimistic & open to constant learning
- Resilient, quick learner, good team player
- Fluent in Cantonese & English
