Job description
Highlight of the role:
My client is prestige family office with businesses across the globe.
As the Hospitality Operation Manager, you will manage and optimization of service delivery across the office’s luxury assets. This key role involves overseeing estates/ offices and yacht operations, ensuring seamless service, and enhancing client experiences to the highest standards of luxury and sophistication.
Job Description:
If you believe you meet the above requirements and have the passion and drive to excel in this role, we invite you to submit your application. We apologies that only shortlisted candidates will be contacted. Please click the 'Apply' button below or send through your most updated CV to cwong@captarpartners.com
Still considering? Contact Cynthia Wong on +852 3901 8748 for confidential discussion about it, we are always happy to help.
- Manage the operation and service level of the firm’s luxury assets
- Team leader of the inhouse hospitality team
- Passionate in providing luxurious experiences
- Fast pace and friendly working environment
- Comprehensive Medical Coverage
- Generous Bonus Scheme
- Attractive fringe benefits
- Permanent job opportunity
My client is prestige family office with businesses across the globe.
As the Hospitality Operation Manager, you will manage and optimization of service delivery across the office’s luxury assets. This key role involves overseeing estates/ offices and yacht operations, ensuring seamless service, and enhancing client experiences to the highest standards of luxury and sophistication.
Job Description:
- Lead and optimize service delivery at the firm’s estates, yachts, and luxury properties to deliver exceptional experiences
- Oversee estate and yacht operations to ensure impeccable service aligned with luxury standards
- Strategically allocate resources to optimize client experiences and uphold service excellence
- Establish and maintain operational protocols to enhance service quality and client satisfaction
- Collaborate with teams to innovate and improve operational processes and client experiences
- Monitor feedback and performance metrics to drive continuous improvement in service delivery
- Coordinate special requests and events to deliver extraordinary experiences at the properties
- Assist in any ad hoc tasks when necessary
- Bachelor's degree in Hospitality Management, Business Administration, or a related field
- Proven experience in luxury hospitality management or similar roles within high-end service industries
- In-depth understanding of luxury service standards and operations management
- Exceptional communication, leadership, and organizational skills
- Detail-oriented with a passion for delivering exceptional luxury experiences
- Strong language skills in English and Chinese (at least Mandarin or Cantonese) is a MUST
If you believe you meet the above requirements and have the passion and drive to excel in this role, we invite you to submit your application. We apologies that only shortlisted candidates will be contacted. Please click the 'Apply' button below or send through your most updated CV to cwong@captarpartners.com
Still considering? Contact Cynthia Wong on +852 3901 8748 for confidential discussion about it, we are always happy to help.
