Claims Manager, Insurance

Posted 17 February 2025
Salary HKD480000 - HKD600000 per annum
LocationHong Kong
Job type Permanent
Discipline Insurance & Insuretech
ReferenceBH-2344

Job description

Company Overview

Our client, a multinational company in Hong Kong, is seeking a Claims Manager to support their new business strategy. Candidates with proven claims experience are encouraged to apply.


Key Responsibilities
  • Oversee the claims department, supervising team members and ensuring high service standards.
  • Develop and train team members through performance appraisals, structured planning, and continuous monitoring.
  • Act as an escalation point for complex cases and negotiate with insurers on behalf of clients.
  • Enhance claims-related workflows and collaborate with other offices to share best practices.
  • Maintain regular communication with senior management and other departments to provide updates and support.

Requirements
  • Minimum 5 years of claims experience; knowledge of health claims is a plus.
  • Proficient in written and spoken English and Chinese.
  • Strong analytical, problem-solving, and interpersonal skills.
  • Self-motivated, with the ability to multi-task and work under pressure.

To apply online, please click on the link. Alternatively, for a confidential discussion, please contact Abbie Cheng or send your resume to acheng@captarpartners.com.
All information collected will be kept strictly confidential and used for recruitment purposes only.