Job description
Company Overview
Our client, a multinational company in Hong Kong, is seeking a Claims Team Lead to support their new business strategy. Candidates with proven claims experience are encouraged to apply.
Key Responsibilities
Requirements
To apply online, please click the 'Apply' button below or send through your most updated CV. If you believe you meet the above requirements and have the passion and drive to excel in this role, we invite you to submit your application. We apologies that only shortlisted candidates will be contacted.
Our client, a multinational company in Hong Kong, is seeking a Claims Team Lead to support their new business strategy. Candidates with proven claims experience are encouraged to apply.
Key Responsibilities
- Oversee the claims department, supervising team members and ensuring high service standards.
- Develop and train team members through performance appraisals, structured planning, and continuous monitoring.
- Act as an escalation point for complex cases and negotiate with insurers on behalf of clients.
- Enhance claims-related workflows and collaborate with other offices to share best practices.
- Maintain regular communication with senior management and other departments to provide updates and support.
Requirements
- Minimum 5 years of claims experience; knowledge of health claims is a plus.
- Proficient in written and spoken English and Chinese.
- Strong analytical, problem-solving, and interpersonal skills.
- Self-motivated, with the ability to multi-task and work under pressure.
To apply online, please click the 'Apply' button below or send through your most updated CV. If you believe you meet the above requirements and have the passion and drive to excel in this role, we invite you to submit your application. We apologies that only shortlisted candidates will be contacted.
