Job description
We are seeking a Project Manager with expertise in Life & Health insurance to drive process improvements, efficiency enhancements, and operational excellence. The ideal candidate will have a strong background in insurance operations, project management methodologies, and a keen understanding of life and health insurance products.
Key Responsibilities:
For more details, please feel free to ping me for a chat or send me an email at hfong@captarpartners.com📩Please let me know if you have any referrals or if you are interested. in the role.
Key Responsibilities:
- Oversee projects to improve operational workflows in Life & Health insurance (policy issuance, underwriting, claims, and member services).
- Work closely with cross-functional teams, including business stakeholders, vendors, and IT, to maintain clear communication and alignment of user expectations throughout the project lifecycle.
- Collaborate with underwriters, actuaries, claims teams, policy administration, finance, IT, and compliance to drive project success.
- Identify risks, develop mitigation plans, and manage organizational change across operational teams.
- Strategize, manage, and implement change initiatives to facilitate seamless project deployment.
- Identify and drive opportunities for operational improvements that support strategic objectives.
- Support management in project governance, assess project outcomes, and provide recommendations for future initiatives.
- Work closely with client service teams to improve policyholder and member interactions and resolve operational bottlenecks.
- Act as the bridge between business units and technology teams for system enhancements and process improvements.
- Bachelor’s degree holder or equivalent in information technology or related business disciplines
- Minimum of 5 years of project management experience in the insurance or financial industry.
- Strong understanding of Life & Health insurance products, underwriting processes, policy administration, and claims processing.
- Ability to analyze operations, identify inefficiencies, and implement solutions to enhance business performance.
- Experience in process improvement initiatives involving workflow enhancements, customer experience improvements, or system upgrades.
- Proven experience working with cross-functional teams, senior stakeholders, and external partners.
For more details, please feel free to ping me for a chat or send me an email at hfong@captarpartners.com📩Please let me know if you have any referrals or if you are interested. in the role.
