Reward Program & Membership Marketing Leader (Life insurance)

Posted 07 October 2024
Salary HKD80000 - HKD100000 per month
LocationHong Kong
Job type Permanent
Discipline Insurance & Insuretech
ReferenceBH-2199
ContactAlvin Tang

Job description

Our client is a leading provider of life insurance in Hong Kong. They are dedicated to delivering exceptional service and providing extra customer benefits and values for their customers. Interested parties with strong experience in rewards programs, loyalty programs, and membership platforms are welcome to apply.

Job Description:
Key Responsibilities:
  • As a leader and project driver to design the reward system and formulate the reward strategies
  • To develop the overall customer group management plans and segmentation strategies, including customer acquisition and retention metrics.
  • Oversee the operation including managing the membership platform.
  • Plan and execute daily marketing activities related to the membership system.
 
Qualifications:
  • 10 - 15 years of experience in membership operations and marketing within a life insurance company.
  • With solid experience and knowledge in membership platform design, to with the functionalities of points platforms; relevant experience is preferred.
  • Responsible for the daily maintenance of the reward platform
  • Excellent cross-departmental coordination skills.
  • Fluent in English, Mandarin, and Cantonese.
 
Interested parties are welcome to apply or contact Alvin Tang atang@captarpartners.com or 3901 8730 for a confidential discussion.
We apologize that only shortlisted applicants will be contacted.