Job description
Location: Hong Kong
Employment Type: Full-Time
My client is a leading insurance brokerage firm dedicated to providing tailored insurance solutions to our clients. With a focus on exceptional customer service and innovative risk management strategies, we help businesses and individuals protect what matters most. We are looking for a motivated and experienced (Senior) Account Manager to join their growing team.
As a (Senior) Account Manager, you will be the primary point of contact for clients, ensuring their insurance needs are met with professionalism and care. You will work closely with sales and underwriting teams to manage client accounts, provide expert advice, and deliver exceptional service. The ideal candidate is detail-oriented, customer-focused, and has a strong understanding of the insurance industry.
Key Responsibilities:
If you believe you meet the above requirements and have the passion and drive to excel in this role, we invite you to submit your application. We apologies that only shortlisted candidates will be contacted. Please click the 'Apply' button below or send through your most updated CV to cleung@captarpartners.com
Still considering? Contact Clare Leung on +852 3901 8711 for confidential discussion about it, we are always happy to help.
Shortlisted candidates will be contacted by our team of consultants
Employment Type: Full-Time
My client is a leading insurance brokerage firm dedicated to providing tailored insurance solutions to our clients. With a focus on exceptional customer service and innovative risk management strategies, we help businesses and individuals protect what matters most. We are looking for a motivated and experienced (Senior) Account Manager to join their growing team.
As a (Senior) Account Manager, you will be the primary point of contact for clients, ensuring their insurance needs are met with professionalism and care. You will work closely with sales and underwriting teams to manage client accounts, provide expert advice, and deliver exceptional service. The ideal candidate is detail-oriented, customer-focused, and has a strong understanding of the insurance industry.
Key Responsibilities:
- Serve as the main point of contact for assigned client accounts, building and maintaining strong relationships.
- Understand clients' insurance needs and provide tailored solutions
- Manage policy renewals, updates, and endorsements
- Collaborate with underwriters to negotiate terms and secure the best coverage for clients
- Conduct regular account reviews to ensure client satisfaction and identify opportunities for additional services
- Assist clients with claims processing and resolution
- Prepare and present reports to clients and internal stakeholders
- Bachelor’s degree in Business, Finance, or a related field (preferred)
- 10+ years of experience in account management, insurance brokerage, or a related role
- Strong knowledge of GI insurance products
- Holder of professional insurance qualifications (CII or ANZIIF) would be considered an advantage
- Good command of Chinese (Cantonese and Mandarin) and English
If you believe you meet the above requirements and have the passion and drive to excel in this role, we invite you to submit your application. We apologies that only shortlisted candidates will be contacted. Please click the 'Apply' button below or send through your most updated CV to cleung@captarpartners.com
Still considering? Contact Clare Leung on +852 3901 8711 for confidential discussion about it, we are always happy to help.
Shortlisted candidates will be contacted by our team of consultants
